Challenges
- Follow ups and record keeping takes up majority of IP office staff's time with manual, ad-hoc processes based on email and spreadsheets.
- No single source of truth for multiple internal and external stakeholders, for patent lifecycle over 20 years.
- Costly missed deadlines due to complex IP office rules.
- Arduous reporting requirements.
- Existing ELM solutions are corporate focused, have high user-based license cost and expensive to customize.
Solution
- Protrak was selected by IPTeL as a low-code solution.
- Protrak team collaborated with IPTeL to design streamlined processes for invention disclosure and review, internal evaluation, patent applications and licensing.
- Standardized schedule of charges for empaneled attorney firms and each invoice tracked to docket id to monitor IP costs.
- Automated the reporting to the institute administration and public website. Color-coded dashboards prepared to track due dates.
- Protrak messaging for in-context communication with internal and external stakeholders, eliminating emails.
- Integration with Office 365 for easy authentication of staff members.
- Excel plugin used to upload IP data from 2001, within 1 week.
- Solution configured & deployed in < 6 months, with a user base of 2500+ internal and external users.
Protrak IPMS is the only solution that is customized or can be customized to Indian academic needs, at a price point that is affordable.
- Prof. Srinivasan Raghavan, Chair, IPTeL, IISc