Platform & Solutions by Prorigo

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Knowledge Base Search

Turn enterprise information into governed, context-aware knowledge for AI.

Give AI agents access to approved documents, relevant images within supported documents, and configured business content. Connect information in a Knowledge Graph to ground retrieval and answers in organizational knowledge.

Give AI access to the right enterprise knowledge—connected, current, contextual, and governed.

Explore the Capability

Define the Scope of Enterprise Knowledge

Administrators select the content in a Knowledge Base and determine which users or teams can access it. Organize knowledge according to how the source information behaves.

  • Fixed knowledge

    Include stable reference material such as policies, standard procedures, product documentation, and approved guides.

  • Dynamic knowledge

    Keep information that changes over time synchronized with its source.

  • Contextual knowledge

    Select information for the user's current asset, project, quality record, or application process.

Build Connected Knowledge and Keep It Current

A Knowledge Graph represents information together with its relationships, helping agents understand connections across the defined knowledge scope.

  • Connected information

    Relate content across documents so retrieval can address questions that depend on more than one keyword or source.

  • Incremental updates

    Update the Knowledge Graph as underlying content changes, avoiding a complete rebuild after every change.

  • Documents and business content

    Work with document text, relevant images contained within supported documents, and configured business content in scope.

Retrieve Relevant Information with Enhanced Graph RAG

Combine multiple retrieval methods before supplying relevant information to the AI agent for response generation.

  • Semantic search

    Find information with similar meanings even when the question uses different wording from the source.

  • Lexical search

    Find exact terms, identifiers, names, and business phrases.

  • Relationship-based search

    Follow Knowledge Graph relationships to retrieve connected information that may appear in different passages or documents.

Retrieve Knowledge Within the User's Context

Bring knowledge into the AI experience where users are working while preserving information controls.

  • Context-aware conversations

    A user viewing an asset can ask an asset-related question, invoke an appropriate Skill, and receive information relevant to that context.

  • Team access controls

    Administrators determine which teams can access a Knowledge Base.

  • Permission-aware retrieval

    The agent respects the permissions applicable to the requesting user so AI does not bypass existing information controls.

Support a Multilingual Knowledge Experience

Serve teams across languages using common enterprise knowledge resources.

  • Sources in different languages

    Let the agent interpret available content across languages without requiring every source to be manually translated first.

  • Answers in the preferred language

    Respond in the user's preferred language while drawing on the available knowledge.

Combine Knowledge, Skills, and Tools

Knowledge Base

What the agent can know: approved business information and reference material used to ground responses.

Agent Skills

How the agent applies knowledge: reusable business instructions, processes, and expected outcomes.

Agent Tools

What the agent can do: permitted actions to retrieve, create, update, or otherwise act on information.

Enterprise Use Cases

  • Technical and product assistance
  • Maintenance support
  • Quality and compliance guidance
  • Configuration assistance
  • Project knowledge and supporting documentation

Business Value

  • Make enterprise knowledge easier to discover.
  • Reduce time spent manually searching documents.
  • Ground AI answers in approved business information.
  • Keep AI knowledge synchronized as content changes.
  • Connect information through business relationships.
  • Preserve user and team access controls.
  • Support multilingual teams.
  • Combine enterprise knowledge with Agent Skills and Agent Tools.

Ground AI in the Knowledge Your Business Trusts

Give AI access to the right enterprise knowledge—connected, current, contextual, and governed.

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